A. Overview:
The client needs one dedicated resource to perform the entire payment process, liaising with different stakeholders and, if necessary, engaging with partners via email. The current process involves the following workstreams.
1. Self-Billing Platform: The platform requires personnel to on-board new partners onto the hub, process kiosk mapping via salesforce and LOHU, upload rate cards for new and existing partners and processing rent adjustments for missed payments and resolve issues related to missed invoice generation.
2. Manual Invoicing Process: Resolving queries related to invoices sent from partners, verifying locker details and site locations and ensuring compliance between the contract and the manual invoice raised so that payments are processed in a timely manner. Assisting single site partners with manual invoices when they have issues raising their own invoices.
3. Payee/Partner central management responsibilities: Sending invitations to partners to onboard onto payee central, if not on self-billing. Training, guiding, and educating payees in using the portal. (Appendix to be added for all EU5 countries)
4. Liaising with Accounts payable: Reviewing and approving payments for invoices received, assisting with creature finance approvals, reconciling supplier accounts, and coordinating refund and credit requests. Resolving vendor queries regarding non-payments. 5. Monthly reporting for Finance/Partners.
5. Monthly reporting for Finance/Partners: Producing rent reports, business rates reports and other ad-hoc data as per internal and external stakeholder requests.
Must haves:
Salesforce Knowledge/experience
Advanced Excel skills including VLOOKUP's and Pivot Tables
Excellent stakeholder management and communication skills
2-4 years experience as Accounts Assistant
Nice to have:
Oracle experience/knowledge