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Form of work
SalaryAbout the job
Salary: £27,803 - £30,296 a year
Hours per week: 37
Contract type: Permanent
Our department of Finance are looking for someone who is able to be responsible for the delivery, efficient income management and effective recovery of debts or all Central, Trading Services and Adult Social Care invoices.
You will be required to support the Debtors financial system with responsibility for documenting procedures, testing enhancements and training new application users.
About you
We are looking for someone who is able to communicate verbally and in writing with a wide range of customers and provide effective help or advice in accurate and fluent spoken English as well as be able to use tact and sensitivity to negotiate with customers who may be upset or angry.
You’ll have the opportunity to develop on your existing skills by having demonstrable numeracy skills; being able to add, subtract, multiply and divide, interpret data and observe anomalies.
We do ask that you have an AAT or NVQ in a finance subject or equivalent experience.
Applicants for this role will need to be able to use Microsoft Office packages with accurate keyboard skills, interpret, extract and analyse data as well as be able to use IT databases such as Civica Financials or equivalent software.
This is a public facing role so you’ll need to show off your fluency in speaking and writing English.
About us
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
Benefits
- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
How to apply
We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!
Our ‘How to apply' page has more tips to help with your application: How to apply
