Company

Berry RecruitmentSee more

addressAddressHertfordshire, England
type Form of workPermanent, full-time
salary Salary£29,000 per annum, inc benefits
CategoryCustomer Service

Job description

Berry Recruitment is looking for a Fun and Dynamic Duty Manager to assist overseeing the operation of an activity farm and park that has a number of rides and attractions for young children

The role would suit someone happy to jump in and work in a busy and very enjoyable family environment where no two days are the same. With themed events throughout the year and especially at Christmas this is a FUN place to work!

A brief outline of what the role will entail: (A full job description is available)

  1. Operations Management: Overseeing the day-to-day operations of the farm and park, ensuring that all rides and attractions are running smoothly and safely. This might involve coordinating with maintenance staff, ride operators, and other team members to address any issues that arise.

  2. Customer Service: Ensuring that visitors have a positive experience at the farm and park by providing excellent customer service. This could involve greeting guests, handling inquiries and complaints, and making sure that all staff members are trained to deliver exceptional service.

  3. Staff Supervision: Managing a team of staff members, including ride operators, ticket sellers, and maintenance workers. This might involve creating work schedules, conducting training sessions, and providing guidance and support to ensure that everyone is performing their roles effectively.

  4. Health and Safety Compliance: Ensuring that all rides and attractions meet safety standards and that proper protocols are followed to minimize any risks to visitors. This could involve conducting regular safety inspections, implementing safety procedures, and training staff on emergency protocols.

  5. Financial Management: Assisting with budgeting and financial planning for the farm and park, including monitoring expenses, managing cash flow, and identifying opportunities to increase revenue.

  6. Marketing and Promotion: Working with the marketing team to develop promotional campaigns and special events to attract visitors to the farm and park. This could involve creating advertising materials, coordinating with local media outlets, and leveraging social media channels to engage with the community.

Overall, the Duty Manager plays a crucial role in ensuring the smooth operation and success of the activity farm and park, while also ensuring that visitors have a safe and enjoyable experience.

Specifics can be discussed if you are interested.

Why work here?

  • The People! Shown by the great rates of staff retention.
  • Very social team.
  • A warm and family friendly working environment!
  • Feel valued and appreciated where your skills will be utilised.
  • Open and approachable management.
  • Accommodating and flexible work approach. The company understands work life balance is very important.
  • Staff Events.
  • Free membership to the park on days off.
  • Staff Welfare platform
  • Long Service Awards from 5 years.

Hours of Work:

Those necessary for the performance of your duties. This role demands a flexible approach to working hours to reflect the needs of the business at weekends, Bank Holidays and school holidays. The average working week will be 5 days in 7, which will include at least one weekend day each week.

Current opening hours of the business are 10am to 5.30pm, with a 9am management start time.

However, start and finish times will need to reflect the needs of the business and your role as a Manager within it.

For a full job description at this incredible venue please get in touch!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Refer code: 3306741. Berry Recruitment - The previous day - 2024-05-09 13:48

Berry Recruitment

Hertfordshire, England
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