Kettering
Hours - Monday to Friday full time
Salary - £22,500
Our Kettering based client is looking to recruit an Administration Assistant to work in their Contract Support Team on permanent basis. Working as part of a small friendly team, the successful candidate will have a "can do" attitude and be prepared to assist in other areas as required.
Reporting to the Office Manager, main duties will include:
To work with their allocated team of Senior Account Managers and Account Managers to process all internal paperwork from quote stage through the final completion report.
This will include;
- Issuing small value quotes / clear sample results.
- Processing Work Calculation Sheets (WCS).
- Processing maintenance contract/additional work orders including RAMS.
- Assist in the maintenance of quote/remedial action Logs.
- Assist in the ordering of materials & labour.
- Assist in the booking in of work.
- Assist in the production of reports/spreadsheets.
- Sending final reports and certificates.
- Maintenance of the fleet spreadsheet and records
- Ensure all service work is completed as detailed under contractual agreements, in accordance with the company standards (&/or clients specification). Using a mixture of PPM planning tools and online records.
- Updating internal training records.
- Provide support to all members of the administrative team.
- To present the company as a credible and professional service partner.
- Attention to detail
- Ability to work to deadlines
- Manage conflicting priorities
- Effective communication, internally and externally
- Ability to interface at all levels
- Supportive of colleagues
- Commitment to the delivery of customer service excellence
- Reliable
- IT literate
- Verbal & written communication skills to a high standard of English.
- Project a professional demeanour through appropriate verbal and non-verbal behaviours.
- To be able to prioritise tasks to meet agreed deadlines.
- Excellent IT skills – ability to extract and analyse data to produce clear, concise reports.
- Commercial acumen.
- Company pension
- Cycle to work scheme
- Hybrid work after six months’ probation
- Flexible schedule
- On-site parking