Administration Assistant

Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurance brokerage who have an exciting opportunity available for an Administration Assistant to join their fast-paced healthcare division.

The role is an ideal opportunity for someone looking to move into insurance/insurance broking with every opportunity to progress further.

Due to expansion, our client is looking for a self-motivated and dynamic Administration Assistant to join the team in looking after our personal/ consumer health insurance clients.

They are looking to find a positive, confident, and hardworking professional to join their team. The right applicant should be a great listener who can always liaise with empathy and clarity.

Salary: Up to 30k (dependant on experience) plus extensive benefits

Reports To:

Healthcare Director

Location: Chelmsford, Essex

Hours:

Full time, 9.00am to 5.00pm

Company Overview

Our client is a dynamic health insurance brokerage dedicated to providing exceptional insurance solutions and services to our clients across the UK. As they continue to grow, they are looking for a dedicated Administrative Assistant to join their team in Chelmsford. This role is pivotal in ensuring the efficient management of client communications and data administration.

Job Overview

As an Administrative Assistant, you will play a key role in the operational support of their insurance brokerage. You will be responsible for the thorough and timely handling of administrative duties including the submission of market reviews to clients, updating insurers on member changes, assisting with claims and maintaining the orderly filing of client records.

The role is an ideal opportunity for someone looking to move into insurance/insurance broking with every opportunity to progress further.

Key Responsibilities

• Submit Market Reviews. On broking's direction, prepare and dispatch comprehensive market reviews to clients, ensuring they are informed of their current market standing and potential options.
• Update Insurer Information. Promptly communicate changes in member details to relevant insurers to ensure all records are up-to-date and accurate.
• Claims Assistance. Provide support in managing and processing insurance claims, ensuring a smooth and efficient service for clients experiencing health issues.
• Record Management. Maintain systematic and orderly filing of all client records, both digital and physical, to ensure data integrity and easy access.

Qualifications

• Proven experience in administrative roles, preferably withing a brokerage or insurance setting but not essential as full training will be provided.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Proficiency in MS Office and database management.
• A keen eye for detail and a commitment to delivering high standards of client service.

Benefits

• Competitive salary.
• Opportunities for professional development and training.
• Friendly and supportive team environment.
• Central office location in Chelmsford with free parking.

If you are ambitious and would like to join this dynamic brokerage, then please get in touch ASAP.