Administration Manager

Suffolk County Council are looking for Administration Manager to join the Children and Young Peoples Service in various locations across Suffolk on a Hybrid contract. You will join us on a full time or part time, permanent basis with flexible working options available . In return, you will earn a competitive salary of £32,076 per annum (pro rata for part time)

About the Administration Manager role:

We have a fantastic Management Team and know that good leadership brings out the best in our staff. We are looking for someone who can demonstrate our WE ASPIRE values on a daily basis. 

In this post, you will be overseeing and streamlining processes undertaken by the countywide Business Support Officers, supporting the Senior Managers in Special Educational Needs and Disability (SEND) to implement changes and improvements. This role has the potential to bring you exciting new skills and opportunities, no two days will ever be the same.

Responsibilities as our Administration Manager:

You will:

• be the main contact for all Business Support enquiries and will need to be able to delegate tasks among your team
• line manager a team of Business Support, including Assistant Managers and a dedicated SEND Personal Assistant
• support and lead recruitment across SEND including working with recruitment managers to ensure recruitment is efficient
• learn all functions of the roles within the team you manage in order to provide a seamless business support service in times of absence or when necessary
• keep up with the developments of this newly formed team by attending all relevant management meetings and disseminating that information to the relevant teams
• be responsible for drafting responses to enquiries and ensuring the service meet their statutory timescales for requests such as Freedom of information and Subject Access Requests
• be responsible for supporting and empowering your reportees and colleagues to ensure they have all the tools required
• provide direct operational management of SEND Business support team
• contribute to the operational development of the SEND service, monitoring, tracking, and reviewing team performance 
• collaborate closely with partners across SEND  
• undertake staff supervision, performance management and professional development through performance and development reviews (PDRs)

What you need to be our Administration Manager:

• A passion for improving the lives of children, young people and families in Suffolk. 
• Knowledge of SEND legislation, policies and safeguarding practices would be of an advantage or the ability to demonstrate how you can learn quickly with a desire to support a high profile service.
• SEND experience/ Knowledge desired
• The ability to inspire, empower and develop a high-performing team. 
• Strong financial and performance management capabilities. 

Our ideal candidate is resilient, this will be a challenging and extremely rewarding job. We are looking for someone who can manage a number of priorities whilst ensuring they are able to reset when needed. Willingness to learn and grow is valued.  You may not have all the technical expertise yet but if you have line managed previously or contributed to project work you may well have the transferrable skills we are looking for. 

The team 

You will be joining to support and develop the business support team, this will bring an opportunity for you to shine in leadership and create a positive working environment for all involved.

We hope this team will share opportunities for growth, camaraderie, and make an impact on the wider SEND service.

Due to the line management and visibility aspect of the role we would recommend working within the office for the majority of the week with home working being flexibly included.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus more!

Closing date: 11.30 pm, 27 May 2024

If you think you have what it takes to be successful in this Administration Manager role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

This authority is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. We are also committed to flexible working.