Administration Manager

Administration Manager

Job Type: Permanent - Full Time

Location: Smethwick

Salary: Competitive

Our client is a member of Geopost who a market leader in parcel delivery and e-commerce solutions are, providing a broad range of delivery and innovative services for customers worldwide. The company has a turnover of over £2 billion and their aim is to be the most sustainable delivery company in the UK. They also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

The Role

Their General Manager Owner Driver Department is looking for an experienced and resourceful Administration Manager Owner Driver Franchise to join their skilled, diverse and friendly team.

The Owner Driver Department is critical to their success and growth; responsible for the successful onboarding and ongoing support to their network of over 8,500 Owner Drivers across the UK. Ensuring adherence and compliance to all legislative and company requirements is of paramount importance.

In this role you will be managing the Owner Driver administration team who provide a wide range of administrative support to their large network of self-employed drivers. You will be the 1st point of escalation for your team and their depots.

Skills &Qualifications

• Be a confident and decisive decision maker with excellent time management skills.
• Competent user of Excel / Google Sheets to process, analyse and manage data.
• Have the ability to effect and successfully implement change.
• Demonstrate high levels of resilience, self-motivation, and flexibility.
• Work effectively as part of a team.
• Demonstrate the company DNA Values of Flexibility, Accountability, Respect, Honesty, Caring, Passion.
• Ensuring all functions are fully resourced and operating at correct performance levels.
• KPIs are achieved and maintained.
• Support and facilitate training of all users.
• Support and implementation of new process.
• Manage shift rotation, holiday, absence and sickness in accordance with DPD policy.
• Coordinate billing and associated tasks.
• Work closely with Administration, Transport, Accounts payable, Finance and senior management.
• Undertake quarterly performance reviews with team members.
• Perform regular self-audit to ensure compliance to process.
• Monitor debt processes to ensure best practice.
• Support the General Manager with other tasks relating to the department.

Benefits

• Holiday trading.
• Enhanced maternity and paternity package.
• Free life assurance of 4 x salary on joining the pension scheme.
• Free onsite car parking for all employees.
• Health Kiosks visiting every location.
• Vitality at Work.
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping.
• Milestone Days off to celebrate with your family and friends.
• Free eye tests and support with the cost of glasses.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application.