Address
Form of work
Salary Venesky-Brown’s client, a public sector organisation in Striling, is currently looking to recruit an Administration Assistant for a rolling contract on a rate of £12.22
22 hours per week (5 days per week)
o Monday – 12.00pm – 4.00pm
o Tuesday – 9.00am – 1.00pm
o Wednesday – 12.00pm – 4.00pm
o Thursday– 12.00pm – 4.00pm
o Friday – 9.00am – 4.00pm
Responsibilities:
- To deal with first line enquires.
- Record and monitor enquiries.
- Process orders, invoices and other data on College systems in accordance with appropriate guidelines.
- Assist in the maintenance of College information for customers.
- Prepare accurate information when requested.
- Respond to all first line personal and tele-phone enquiries.
- Record and monitor all enquiries.
- Develop and maintain robust cross college links.
- Develop and maintain systems for collation of information and documents.
- Develop and maintain efficient filing system.
- Input and retrieve data as required.
Essential Skills:
- SVQ level 2 or NC in appropriate area.
- Knowledge of office administration and best practice.
- Understanding of good customer care approaches.
- Evidence of effective administration skills.
- Minimum of 1 years office experience.
- Experience of dealing with first line enquiries.
- Excellent ICT and keyboard skills e.g. ECDL level.
- Experience of dealing effectively and efficiently with people and demonstrate a proactive approach to problem solving.
- Experience of word-processing, spreadsheet, database and other software packages for the preparation of minutes, letters and reports.
- Excellent communications skills (verbal and written) are essential as is the ability to be flexible in your approach in meeting the demands of the post.
Desirable Skills:
- HNC or equivalent in appropriate area e.g. guidance or information management.
- Knowledge and understanding of student support needs.
- Experience of similar environment.
If you would like to hear more about this opportunity please get in touch.
