Administrative Assistant

Venesky-Brown's client, a public sector organisation in Striling, is currently looking to recruit an Administration Assistant for a rolling contract on a rate of £12. hours per week (5 days per week)o Monday - 12.00pm - 4.00pmo Tuesday - 9.00am - 1.00pmo Wednesday - 12.00pm - 4.00pmo Thursday- 12.00pm - 4.00pmo Friday - 9.00am - 4.00pmResponsibilities:- To deal with first line enquires. - Record and monitor enquiries. - Process orders, invoices and other data on College systems in accordance with appropriate guidelines. - Assist in the maintenance of College information for customers. - Prepare accurate information when requested. - Respond to all first line personal and tele-phone enquiries. - Record and monitor all enquiries. - Develop and maintain robust cross college links. - Develop and maintain systems for collation of information and documents. - Develop and maintain efficient filing system. - Input and retrieve data as required. Essential Skills:- SVQ level 2 or NC in appropriate area. - Knowledge of office administration and best practice. - Understanding of good customer care approaches. - Evidence of effective administration skills. - Minimum of 1 years office experience. - Experience of dealing with first line enquiries. - Excellent ICT and keyboard skills e.g. ECDL level. - Experience of dealing effectively and efficiently with people and demonstrate a proactive approach to problem solving. - Experience of word-processing, spreadsheet, database and other software packages for the preparation of minutes, letters and reports. - Excellent communications skills (verbal and written) are essential as is the ability to be flexible in your approach in meeting the demands of the post. Desirable Skills:- HNC or equivalent in appropriate area e.g. guidance or information management. - Knowledge and understanding of student support needs. - Experience of similar environment. If you would like to hear more about this opportunity please get in touch.