Administrative Supervisor

We have an exciting opportunity to join our Jewson Partnership Solutions team based in Wakefield.

We are looking for an experienced Administrative Supervisor to work alongside our sales teams and clients visiting the branch.
What will I be doing?
As an Administrative Supervisor, you will have one of the most important roles within the branch network. You will regularly be the first and last point of contact for customers, so you play a huge part in delivering a fantastic customer experience as well as promoting and maximising sales.
You will support branch operations to deliver administration compliance and business procedures, contributing towards branch sales, reducing shrink, and increasing profit targets by:

• Supporting the Business Unit with day-to-day admin queries
• Completing a range of reports on a daily, weekly, or monthly basis
• Overseeing PPI Management in branches giving support and advice
• Overseeing and completing any financial documents as needed
• Processing all administration of SL Queries in a timely fashion
• Resolve PL Memos and investigate reoccurring issues
• Manage the Branch Risk Analysis
• Coaching and mentoring managers in administration and procedures
• Supporting branches with reducing Shrink and Stocktake Preparation
• Maintain branch records and keep information update with changes

Note: Full Training will be given due to the nature of our business, we evolve and develop continually.

Hours of Work:

This is a full-time position based on-site in our Wakefield Branch, working 7:30am to 5pm Monday to Friday.

What are we looking for?

This will be an evolving role, so flexibility to adapt and change. There are some specific skills and experience we are looking for from potential candidates.

• Excellent communication skills at all levels and across all channels
• Strong administrative skills, with excellent attention to detail, and a highly organised approach
• The ability to prioritise and manage your own workload
• Process driven and able to work on own initiative and as part of a team
• Demonstrable customer service focus
• Familiar with CRM Systems, controlling, amending and updating databases sharepoint and excel spreadsheets
• Skilled level in using Outlook, Microsoft teams, including Excel and Word
• It would also be beneficial if had prior experience working with in-house systems

What will we offer you?

• A competitive salary
• A discretionary bonus scheme
• Opportunities for career progression and development
• 31 days' holiday (including bank holidays)
• A defined contribution pension scheme
• Great discounts across high street chains, online stores and holiday agents
• STARK Life Assurance Scheme

At STARK Building Materials UK, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work. The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you.