Administrator

Job Description:

Administrator/Receptionist
EdinburghBupa Clinic (EH12 9DQ)
Permanent
£22,500 + fantastic benefits
Full Time (40 Hours)
Mon- Fri 8am- 8pm, Saturdays 7:30-4:30 alternating

Here you'll be welcomed. We chion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us.

What You'll Do:

• Complete all administrative tasks accurately and efficiently
• Offer an outstanding customer service
• Contribute fully to the team and the team goals
• Ensure compliance with all operational control standards i.e. Wellness Quality standards, clinical governance, and legal requirements
• Ensure safety of yourself, colleagues, and customers while in the centre - awareness of Health & Safety Procedures.
• Ensure working & customer areas are safe at all times
• Financial administrative duties
• Accurate records maintained

What You'll Bring:

• Ability to keep calm and professional in a fast-paced environment
• Previous administration or reception experience
• Personable, positive, and enthusiastic with a great customer focus
• Efficient with Microsoft Word and Outlook
• Strong communication and organisation skills

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you've found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn't where you've been.

This is where you're going.

This is what we have belief in.

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