Administrator

Medical Secretary/Administrator - Private Practice

Full Time - 1 Year Contract with potential to continue as a permanent member of staff

Office Based position
Salary: £20,000-£24,000 pa based on experience

Hours: Monday - Friday, 9 - 5.30

Job Summary:

We are a small company who prides itself in providing exceptional Private Medical Practice Management to Consultants cover various disciplines including: - Allergy, General Paediatrics, Gastroenterology, Neurodevelopment, Enuresis and Dermatology.

We are looking for an experienced Medical Secretary/Administrator to join our office-based team and to provide a comprehensive secretarial and administrative service to a number of private consultants. The ideal candidate will have recently worked within a healthcare setting (Private or NHS) and will be organised, proactive, highly motivated, personable, adaptable and IT literate.

Role:

To provide a comprehensive medical secretarial and administrative service to a number of private consultants:-

• Managing face to face and remote patient consultation appointments
• Expediting medical reports in a timely manor
• Effectively and sensitively dealing with patient enquiries
• Liaising with hospital colleagues and suppliers.
• To support the team in all administrative functions as directed by the Practice Manager

Responsibilities:

• Acting as a point of contact for patients, consultants and other clinical staff, managing enquiries in a professional and efficient manner
• Scheduling patient appointments
• Ensuring referral letters are processed and appointments made promptly
• Coordinating and ensuring all diagnostic results are shared with the requesting consultant
• Ensuring timely dispatch of clinic dictations
• Assisting with all other duties within the office as required on a daily basis
• Invoicing and processing payments
• Strictly adhere to current GDPR practices and patient confidentiality

Key Skills Required:

• Strong attention to detail
• Experience of working as a secretary and/or in a medical clerical environment
• Experience of managing diaries and schedules
• Medical terminology would be an advantage
• Excellent typing skills
• Experience of working with Microsoft Office, especially Word, Excel and Outlook and patient databases
• Excellent communication skills
• Ability to work to tight deadlines
• Professional and caring telephone manner
• Have a friendly and positive attitude
• Ability to work independently and as part of a team
• Experience of DGL Practice Manager would be an advantage

Why Join Our Team:

• We recognise and value everyone as unique and individual; treat people with kindness and compassion; act with absolute honesty, integrity, and fairness and trust and treat one another as valued members of our team.
• A friendly, supportive and comfortable office environment to work in.
• We provide all training in-house.
• We take a great deal of pride in providing a bespoke and unique personal service to both our clients, the doctors and their patients alike.
• We are regarded highly as service providers and as such all our current consultants have approached us to assist with managing their practices and we have had no need to advertise for new business.
• We have extensive knowledge of all areas of private practice.
• Easy access with Rayners Lane Station a 2 minute walk away.
• 20 days annual leave plus Bank Holidays
• Full PAYE is offered with enrolment to NEST Pension scheme after completion of probation period.

Please note that only shortlisted candidates will be contacted for interview.