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SalaryOur client is looking for an Administration Officer to join their team!
Rate of Pay: £12.36
Location: Belfast
Hours: 37 hours
Shift Pattern: Monday to Friday 8am-8pm shift pattern
Duration: 51 weeks
Start Date: 10th, 15th or 17th April
Job Duties:
Working as part of a Flexible Resource Team,this role will deliver services for vulnerable customers who are based in Great Britain and who are seeking assistance with claims.?The role will primarily be an element of taking initial verification action on specific social rented sector cases to enable current customers rent to be verified following the annual rent change in April. It is likely that this work will change from the beginning of June when staff will move to another area of work. At this stage there is a likelihood that some inbound and/or outbound telephony will be involved in the role and full training will be provided.
Main duties and essential skills may include, while not limited to:
•Excellent customer service skills;
•Strong call-handling attributes;
•Effective verbal and written communication skills;
•Ability to build rapport with colleagues and customers;
•Ability to work within and contribute to a team environment;
•Ability to work accurately within specific deadlines and to achieve relevant targets;
•Basic IT skills / computer literacy with an aptitude for learning new systems;
•Organised with good time management skills;
•Excellent interpersonal skills;
•Excellent work ethic with a desire to personally develop; and
•Excellent attendance and time keeping.
These roles are full-time, office based.? Working from home may become available in the future
If you are interested please apply via link.
Please note - We will need to see proof of 5 GCSE certificates including Maths & English
