Business Administrator

Why work for us?
At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Companies to Work for in the Sunday Times for recognition of excellence in the workplace.
Howdens Joinery, a trade only business with over 700 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence. Despite its scale, Howdens remains a local business with traditional values.
We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. We are seeking talented people to help us continue to grow our business.
Summary of the Role
Our Administrators are responsible ensuring that the depots administration supports an excellent customer service and sales standard. They are able to prioritise their own workloads, have excellent communication skills and are highly organised.
The Role
• Ensure that all Depot administration is processed and completed accurately, efficiently and in the timescale required to support the team.
• Deal with both telephone and face to face enquiries from customers in a courteous, professional and knowledgeable way.
• Liaise with the Credit Control department in response to customer account queries and applications.
• Other duties will include invoicing customers, stock reconciliation, filing, mailing promotional material, reconciling petty cash, data entry and reporting.
The Person
• Planning and organising skills
• Experience in meeting task deadlines
• Ability to multi-task and prioritise workload
• Able to use your own initiative
• Able to communicate effectively with customers and colleagues
• A desire for continuous personal and professional development
In return for your hard work and commitment you will be rewarded with some great benefits, which include:
• Competitive salary
• Monthly depot performance bonus
• Matched contribution pension scheme
• Team incentives and outings
• 24 days holiday, rising to 26 days after 5 years
• Staff discount on Howdens products
• Share awards and prize draws
About Howdens:
Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the10 Best Big Companies to Work For.
How to apply:
When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.