Administrator For Apprenticeship Training Provider

Responsibilities.

• Working alongside the delivery team to ensure all tasks are completed quick and efficiently and prioritised accordingly.
• Delivery team training (group and individual) such as supporting new team members, training of existing members and holding regular performance discussions.
• Delivery team daily support - point of contact for questions, help and escalation.
• Continuous quality checks, participation in audits, solutions orientation, and process improvement
• Responsibilities for the Delivery Team: Learner exam bookings, arrangement of system access, distribution of learner certificates, supporting learners and tutors, ad hoc projects, systems audits
• Regular updates to management
• Attending regular Business reviews and senior meetings
• Administration: Using and updating internal and external systems to ensure compliance with funding regulations
• Communication of updates (systems, compliance, funding, EPAO)
• Internal communication with a variety of departments and Teams such as tutors, funding, compliance and finance.

Essential skills / areas of experience:

• Experience in delivering excellent customer Service
• Knowledge of Market/Industry
• Organisational skills such as time management, workflow management, prioritisation, and Teamwork
• Outstanding Communication and People Management Skills
• Attention to detail
• Willingness to learn
• Microsoft Office and CRM systems
• Experience working with MAYTAS preferable
• Ability to effectively manage several projects at the same time
• Knowledge of Safeguarding, Prevent, EDI,
• Experience working within a School, College, University or Training provider

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.