Administrator

Location: Letchworth, SG6

Salary: £24,000 - £26,000

Working Hours: Monday - Thursday (8:30 - 5:00) Friday (8:30 - 16:00)

Job Code: MJ1762

Administrator

Are you a detail-oriented professional with exceptional organisational skills and a knack for providing outstanding customer service?

Our client is seeking a talented Administrator to join their team. This role is pivotal in ensuring the seamless coordination of administrative tasks and maintaining excellent communication with clients. Central to this position is the ability to engage effectively over the telephone, making a positive impression with each interaction.

If you thrive in a fast-paced environment, possess a warm and professional telephone manner, and are eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Process orders through the system that come in via email and telephone.
• Manage online payments and handle sales inquiries.
• Print and process orders, including generating dispatch labels.
• Ensure accurate and timely shipment of orders through the system.
• Follow up with courier services to track and resolve any delivery issues.
• Perform filing tasks as needed to maintain organisational efficiency.
• Occasionally assist in warehouse tasks, such as eyeleting tarpaulins or packing parcels, as required.

The successful candidate will have:

• Attention to detail and good telephone manner required.
• Excellent planning and organisational skills.
• IT Literate Inc. Word, Outlook & Excel.
• Ability to work under pressure and use own initiative.
• A "can do" attitude with a positive, patient, and assertive nature.

Benefits:

• 28 days Holiday (Inc. Bank Holidays)
• Free Parking
• Company Pension

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.