Administrator (Part-Time)

Administrator
Location: Ashford, Kent
Salary: GBP21,000 per year
Hours: Part Time
Part Time administrator position based in the Dover Hub. 21 hours across Monday - Friday 9am-5pm, days can be discussed at interview stage.
What you will be doing
The Administrator is responsible for providing a comprehensive business administration service to support the work carried by the teams across East Kent. The service is designed to deliver psychosocial interventions, clinical interventions and accredited treatment programmes for those that are identified as having a drug or alcohol problem.
You will be responsible for contributing and monitoring the targets set by Forward and the local commissioners. One of the key targets will be measuring outcomes, so co-operative working relationships with other partner agencies is vital to this role (example clinical teams).
The purpose of this post is to ensure the smooth administration of the service, encompassing some secretarial duties, data entry collection and monitoring systems. This role will be based throughout the East Kent region so some flexibility will needed and the ability to manage multiple tasks at once will be key.
To work with a variety of systems, including but limited to; Microsoft Excel, Word, Outlook, ILLY Case Management System, CJSM and SharePoint.
To be responsible for answering the general office telephone and dealing with enquiries as appropriate. Using own initiative when dealing with a range of subjects in a courteous and efficient manner, whether in person, writing or telephone, always taking client confidentiality into consideration.
To assist with filing and maintenance of administration records in an orderly and user-friendly system.
To co-ordinate and liaise all relevant communications between Head Office and the Project.
To take minutes in team meetings, in post programme reviews and when required.
To liaise, where appropriate, with relevant departments, including clinical partners.
Engage positively in team meetings and supervision sessions as required.
Opening and distribution of external and internal post, ensuring outgoing mail is delivered to the post room in a timely manner.
To maintain confidentiality and data protection principles, raising any issues as appropriate.
What we are looking for
An intermediate certification or demonstrable experience in Microsoft packages.
Strong experience working with data surrounding drug and alcohol treatment
Experience of accurately collating statistical information, with an attention to detail and report writing.
Previous experience of working within a confidential and/or secure environment.
Business Administration qualification
What we offer
Training opportunities and career development
Flexible working
Season Ticket Loan Scheme
Cycle to work scheme
Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter
Death in Service Payment (2x annual salary)
Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for The Forward Trust, please click apply to be redirected to their website where you can complete your application.
Job Types: Part-time, Permanent
Salary: GBP21,000.00 per year
Work Location: In person