Administrator - Property Move In's

Lettings Move in Manager
Canary Wharf & London Bridge
This is a full time role; Monday - Thursday; 8:45am - 6pm, Friday 8:45am -5pm
Hybrid working will be available once induction training is completed (4 days office based / 1 day WFH)
Basic Salary from GBP24,000 to GBP26,000 per annum
Requirements
The main responsibility of a Move In Manager is to coordinate the tenants and landlords journey, from point of a tenancy being agreed all the way through to the move in day, so that the process is seamless for both parties.
Daily activities will include;
Generating and distributing all relevant compliance documentation, monitoring and reviewing its completion to ensure the move in process is completed efficiently and effectivelyBuilding relationships and maintaining regular communciation between the tenants, landlords and all other relevant partiesMaintaining accurate database records, ensuring all records are correct and up to date and any issues are escalated promptlyProcessing of rent holding deposits, security deposits, completion funds and issuing of completion statements and invoicesSupporting the team with general administration including taking telephone enquiries and responding to emails, collating and distributing reports Skills, experience and behaviours required;
Strong written and verbal communication skillsFocused on finding the best solution possible for all parties, in a timely mannerAble to work independently and also as part of a team, effectively contributing toward departmental projects, targets and wider objectivesResilient and consistent when faced with conflict and driven to resolve challenges positivelyStructured and organised with strong time management skillsHigh attention to detail
Benefits
With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured training and development programmes.
Here is just some of what we can offer you:
Competitive salary and bonus schemesAward-winning training and skills development, including ARLA Propertymark courses (Propertymark Professional Standards Agency 2023)Employee, family & friend discounts across our property servicesRetail DiscountsEngagement and recognition platformSeason ticket loansCycle to work schemeTechnology purchasing schemeHoliday AccumulatorEmployee Assistance ProgramWellbeing CentreAward-winning Employee Referral scheme for bringing in new talent (IHR awards 2023)Award ceremonies, competitions and more!