Administrator

Job Description:

Administrator

Central London, Clinic - Citi (On site)

Fixed Term Contract

Part Time (16 hours)

£ 11,060 + fantastic benefits

(Two Days a Week, Monday and Wednesday)

Role Overview

As a Bupa Clinics Administrator, you'll play a vital role in ensuring smooth operations within the clinic. As well as the background administrative tasks you will meet and greet our customers, making them feel at ease and comfortable. You will thrive on delivering exceptional customer service, even under challenging circumstances.

What you'll do:

• Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled.
• Process of payments, invoices, added charges and credit notes upon customer departure.
• Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.
• Build excellent working relationships.
• Liaise closely with clinical colleagues to ensure that client reports are issued within the required time frames.
• Proactively manage workload with highest level of accuracy through effective prioritisation and attention to detail.
• Offer an outstanding customer experience & put the customer at the centre of their health assessment.

What you'll bring:

• Exceptional customer service, communication and administration skills.
• Ability to deliver top quality, accurate administration at speed.
• Excellent attention to detail and ability to multitask.
• Good MS Office skills.
• Collaborates in a team environment.
• Organised, flexible and proactive.

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you've found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn't where you've been.

This is where you're going.

This is what we have belief in.

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