Admin/Receptionist

MUST HAVE KNOWLEDGE OF SYSTEM ONE

• Working on front desk reception
• Working along with a friendly reception team
• Meeting and greeting patients and showing them where to go
• Answering calls and dealing with queries
• Updating patient files
• Logging patient information
• Texting patients to remind them of appointments when needed
• The ability to communicate with a wide range of people in a kind, professional and caring way.
• Work effectively with colleagues as part of a team.
• A willingness to learn and progress with a ‘can do’ attitude.
• Previous experience of working in the NHS is welcome but not essential.
• Effective IT skills are an advantage.
• While knowledge of GP practice systems is desirable, training will be available.
• Candidates will need to be comfortable with a flexible approach to tasks and be proactive in solving problems. They must be able to engage positively with patients and colleagues. Candidates will also be supported to use the latest technology, including our own digital apps to connect with patients.
• Responding to patient queries and liaising with the wider primary care team.
• Managing appointment requests and signposting patients to our range of services.
• Maintaining patient records and maintaining patient confidentiality.
• Utilising other information systems to support efficient workflow processes.
• Emailing, scanning and coding clinical correspondence.
• Processing prescription requests in a timely manner.
• Supporting patient health promotion recall campaigns.
• Encouraging uptake of our digital tools to support patient self-care.
• Taking part in all mandatory training, annual appraisal and continued education, learning and development.
• following Opening and closing procedures
• Prescription request processing
• referral /Tasks /scanning /Filing
• Read coding
• able to do patient registration
• Creating session diaries
• list is not too exhaustive

Job Types: Full-time, Part-time, Permanent

Pay: £11.50-£12.50 per hour

Expected hours: 25.00 – 37.50 per week

Benefits:

• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London, W2 1ND: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 30/04/2024
Expected start date: 06/05/2024