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SalaryOne of the leading childcare charities based in the UK are looking for an Azure Cloud & Application Support Engineer to join their fun, busy and hardworking team.
This is a Fully remote role and it’s a newly created offering salary between £35,000 – £44,903 per annum.
Candidates applying for this role must have Automation Azure Administration, Repositories (e.g Github) PowerShell / Python experience.
My client has recently migrated a number of their services to Microsoft Azure Cloud and looking to leverage this investment to enhance our capabilities in supporting business innovation. They have an extremely diverse set of applications, so you need to have a broad range of knowledge across many disciplines and be driven to provide excellent service to their stakeholders as this is a very hands-on role. My client does not develop applications but work with several application vendors and an internal Technical Architecture Team to provide application solutions that meet the needs of the Charity.
The successful candidate will have a can-do attitude, a desire to learn new skills, be a team player, and have demonstratable Azure experience, whilst also bringing fresh ideas and perspectives to the table. This is a very exciting time to be joining an expanding team.
Main duties and responsibilities:
- Part of the Internal Platform Operations support team of 6 individuals (2 x Systems Administrators, 4 x Engineers) plus a manager providing 2nd and 3rd line support for standard and critical applications. The team is responsible for all hosted applications ensuring supportability and availability in accordance with agreed service levels. It is also responsible for maintaining the new Azure environment and any applications that sit within it.
- To proactively action incident, problem, change, and request tickets assigned to the queue, deciding on prioritisations and actions to get to a resolution, acting as a technical escalation to other members of the team and taking ownership of more complex incidents and root cause analysis.
- Taking the lead on small projects and technology changes within the production environment, engaging with the change process and ensuring there is no unplanned impact to services.
- Deputising for the Platform Operations Manager for Service escalations and ensuring the smooth transition of new or changed services into production. Deciding on the appropriate approach to achieve the optimal outcomes.
- Providing recommendations on where services can be improved or costs to the society reduced either through improvement in working methods or with technology changes.
- Relate technological changes to business impact, making decisions on the implementation plan of a change based on your assessment of the impact and risk.
Candidates applying for this role must have the following;
- A commitment to safeguard and promote the welfare of children and young people
- To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions
- Flexibility in approach to work and/or work time requirements with a focus on getting the job done and minimising disruption
- Can-do attitude coupled with an approachable manner and a desire to learn and innovate.
- Desire to learn new skills and continue to grow your knowledge
- Essential: Automation Azure Administration, Repositories (e.g Github) PowerShell / Python
- Monitoring tools (Pingdom, Solar Winds etc.) Windows Sever 2012-2019, SSL Certificate administration, deployment, and renewal Active Directory IIS / Java Tomcat Domain management – DNS, routing etc.
The role will be closing on 24th February, 2024. If my client has suitable CVs, the interviews will be held before the closing date.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
