Apprentice Hr Systems & Reporting Officer

The opportunity

Unlock your potential with a Digital Support Technician Level 3 Apprenticeship at UAL!

Are you looking to kickstart your career in the interesting world of HR digital systems support? UAL is offering an incredible opportunity to become an Apprentice HR Systems and Reporting Officer and gain valuable skills while working towards a recognised qualification. You will study the Digital Support Technician Level 3 apprenticeship (systems pathway), with our partners Firebrand Training, which will equip you with the knowledge, expertise, and practical experience needed to excel in your role and pave the way for future career progression.

Using call handling software you will provide first line support and advice and guidance to customers across the university in relation to using HR Systems.  You will learn about testing and implementation of upgrades alongside maintenance of the core HR Systems.  The opportunity to contribute to projects and developments will be given during the duration of the contract.

This is a fixed term contract for the duration of the apprenticeship. Subject to successful completion of the apprenticeship, you will be given an opportunity to progress into a relevant permanent role.

About you

You must meet the apprenticeship funding criteria which can be found on the FAQ’s of our apprenticeships careers site. Please take time to review these before you apply.

You will need to already hold qualifications in maths and English at GCSE A-C / 9-4 (or equivalents), and a Level 3 qualification in any other subject.

A genuine interest in digital systems is essential.

If you have good communication skills, coupled with strong planning, organising, and teamwork skills we encourage you to explore this role further.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.

The University is made up of 6 renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is ranked second in the world for Art and Design in the 2022 QS World University Rankings.

Our culture

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Candidates are advised to submit applications early.