Assistant Manager

Job Title: Assistant Manager

Job Summary: The Assistant Manager assists the Store Manager in overseeing the day-to-day operations of the retail establishment. They play a key role in ensuring excellent customer service.

Responsibilities:

· Strong organisation, communication skills and ability to work as part of a team.

· Ensure exceptional customer service standards are maintained and the ability to handle customer inquiries and resolve issues.

· Oversee inventory levels, handle stock orders, coordinate deliveries and be able to move stock when required.

· Supervise and train retail staff and provide guidance and support to team members.

· Assist in maintaining store cleanliness and organization.

Requirements:

· Previous 24 months of continuous retail experience required, with supervisory or experience preferred in a clothing store.

· Not suitable to current university or school students.

· Ability to work flexible hours, including weekends and holidays.

· Proficient in using point-of-sale (POS) systems and other retail software.

· Driving licence and car preferred.

Benefits:

In return, we’ll offer you a competitive starting salary and benefits that include:

· 20 days holiday a year + Bank Holidays

· Company pension

· Store Discount

· Great long-term career opportunities in store

About Us: We are a major school uniform provider in Coventry for over 50 years. People are at the heart of our retail concept, and we want to invest in our colleagues. Apply today for a challenging and rewarding position in a dynamic environment.

Job Type: Full-time

Pay: From £23,000.00 per year

Benefits:

• Company pension
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Customer service: 2 years (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person