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SalaryAbout the Company
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
We are currently recruiting for a Assistant Sales & Revenue Manager at St Pierre Park Hotel & Spa, part of Hand Picked Hotels.
St Pierre Park Hotel Spa and Golf Resort is a 131 Bedroom, 4 Star luxury hotel located close to St Peters Port on the beautiful island of Guernsey and is renowned for being the largest hotel on the island, and one of the best for a romantic get a way.
Dine on the Terrace overlooking the lake, experience a luxurious spa treatment or play one of only three golf courses on the island, this is the perfect base to explore the wonderful island of Guernsey.
About the Role
- The role of Assistant Sales & Revenue Manager will involve supporting the Sales & Revenue Manager to guide the team of sales and events co-ordinators, ensuring a high level of service and attention to detail is delivered.
- Being responsible for helping deliver memorable events for our clients with an individual bespoke approach, will be a key part of the role.
- Assist in producing budget information and ensuring targets are regularly monitored and updates and results are communicated within the team.
- Maintaining a safe, healthy and secure workplace environment, following all work protocols and engaging the team with training and upsell initiatives.
- Building effective relationships to create a positive learning environment will be a key requirement to ensure the success of the department and team. You will support the head of department in delivering one to one training with team members and creating personal development plans.
- Making clear, confident decisions, will be second nature to you, consulting with others where needed ensuring you all reach the same goals.
- Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you:
- To be considered for this role you will have current Senior Sales and Events experience within a 4/5 star luxury hotel environment.
- It is essential you are self-reliant and can act on your own initiative where appropriate.
- Can demonstrate a methodical approach and are highly organised and have a systematic approach to your work.
- Attention to every detail is crucial in this role, ensuring all information is gathered and detailed.
- You will have excellent leadership and communication skills and have the ability to coach and develop others ensuring they reach their maximum potential.
- Strong knowledge of Operating system, diary management and meetings and events sale experience is required for this role alongside the planning aspects required within this role. Ideally with Opera system experience.
- Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.
Company Benefits
Our Benefits include:
- A competitive salary package of £36,025.60 per year - additional hours will be paid at the hourly rate of £17.32, plus a share of service charge.
- This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
- Single Ensuite accommodation is available at a weekly rate of £95.00.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 29 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds! Annual loyalty awards (like afternoon teas and overnight stays)
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
