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Form of work
SalaryABOUT THE ROLE
We are a firm of exceptional advisors, working across the globe, in partnership with our customers and clients to deliver them a lifetime of value. Our customers, clients and advisors need to be supported by the very best in customer and client facing digital products.
Knight Frank is looking for a ‘Lead Product Designer’ who will create a best practice Digital experience and design process ensuring our online user journeys deliver immersive, effortless, delightful experiences as well as making sure accessibility and usability are key elements of our user centred design thinking.
You will be working across a global web estate, putting in place a new look and feel, a design system and UX/UI best practice to ensure all our customers receive an outstanding Knight Frank experience. You will be customer obsessed, inputting into and championing the CX and the brand.
As a federated business each one of our territories and divisions will need bespoke activity delivered to help them be successful in their markets. You will need to support them achieve their ambitions, operating to a clear set of principles.
Responsibilities
- Create and own the UI design process including Design style guide, design system and UI designs
- Creating a new look and feel for the site that meets our brand guidelines and exceeds user expectations
- Responsible for the execution of all visual design stages from concept to final hand-off to Sprint teams
- Create high fidelity prototypes to effectively communicate interaction and design specification.
- Iterate based on user research and user feedback.
- Create, maintain and promote design guidelines, best practices, and standards.
- Support the Product teams and UX to deliver seamless user journeys that are on brand.
- Work with our partner agencies to deliver an outstanding user experience.
- Collaborate with product management and software engineering to define and implement innovative solutions for the product direction.
- Present and defend designs and key milestone deliverables to peers and stakeholders.
- Drive design best practice across all client web user journeys and ensure a user centred design approach.
Experience required:
The ideal candidate will have experience of:
- Leading Product UI design, rebranding, design systems creation and maintenance experience.
- Strong design thinking and agile delivery process with an excellent design portfolio.
- Demonstratable experience of delivering large UX/UI projects across websites/ web apps.
- Proficient in creating design systems in Figma.
- Identifying existing UI challenges and delivering targeted and strategic improvements
- Excellent knowledge of web usability and accessibility and applying to best-in-class web designs.
- Influencing senior stakeholders on Product/UI best practice and user centred design.
- Agile and have worked with development teams of different disciplines. You should be able to communicate effectively with both technical and non-technical teams.
The ideal candidate will be able to demonstrate the capability to:
- Communicate effectively – both written and oral
- Manage demand and create doable resource plans and workflow – that combine internal and 3rd party resources and appropriate workflow tools.
- Prioritise and organise – managing successfully across multiple projects and parallel demands on time.
#LI-MM1 #LI-Hybrid #1 #2
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
