Bank Support Worker

*PLEASE DO NOT APPLY IF YOU DO NOT HAVE AN ENHANCED DBS ON THE UPDATE SERVICE*

As a Bank Support Worker at our supported accommodation service for young people aged 16 to 18, you will play a vital role in providing practical and emotional support to residents to help them develop essential life skills, achieve their goals, and transition into independent living.

Responsibilities:

• Support:
• Provide one-to-one support to young people in areas such as budgeting, cooking, cleaning, and personal hygiene.
• Assist residents in setting and working towards achievable goals related to education, employment, and personal development.
• Offer emotional support and guidance to help residents navigate challenges and build resilience.
• Daily Living Skills:
• Teach basic life skills such as meal planning, grocery shopping, and household chores to promote independence.
• Support residents in maintaining a clean and organized living environment.
• Encourage healthy lifestyle choices and promote self-care practices.
• Crisis Intervention:
• Respond effectively to crisis situations, including conflicts between residents, mental health crises, or emergencies.
• Follow established protocols for reporting incidents and escalating concerns to the appropriate authorities or senior staff members.
• Advocacy and Liaison:
• Advocate on behalf of residents to ensure their voices are heard and their rights are respected.
• Collaborate with external agencies, including social services, schools, and healthcare providers, to coordinate comprehensive support plans for residents.
• Maintain accurate records of interactions, progress, and any significant incidents in resident files.
• Team Collaboration:
• Work collaboratively with other staff members to create a supportive and inclusive atmosphere within the accommodation service.
• Participate in team meetings, case conferences, and training sessions to enhance professional development and service delivery.

Requirements:

• Experience working with young people, preferably in a support or care setting.
• Strong communication and interpersonal skills, with the ability to build rapport and establish trust with residents.
• Empathy, patience, and a non-judgmental attitude towards diverse backgrounds and life experiences.
• Ability to remain calm under pressure and respond effectively to crisis situations.
• Basic administrative skills, including record-keeping and report writing.
• A commitment to safeguarding and promoting the welfare of vulnerable individuals.
• Flexibility to work shifts, including evenings, weekends, and bank holidays, as required.
• Clear Enhanced DBS

Qualifications:

• Minimum of a high school diploma or equivalent. Additional training or qualifications in youth work, social care, or a related field are desirable.

Note: This is a bank position, meaning hours of work may vary and are typically offered on an ad-hoc basis to cover staff absences or peak demand periods.

Job Type: Zero hours contract

Pay: £11.50 per hour

Benefits:

• Flexitime
• Free parking
• On-site parking

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift
• Overtime
• Weekend availability

Application question(s):

• Do you have an Enhanced DBS on the update service?

Work authorisation:

• United Kingdom (preferred)

Work Location: In person

Expected start date: 01/05/2024