Job Description
Job Summary:
- General support, including clerical and administrative, to bid and project teams.
- General administration of the company Customer Relationship Management (CRM) software tool to correctly manage all data and provide agile and accurate business opportunity reports and statistical outputs.
- Oversee and perform the full range of activities with associated document management on bids and projects.
RESPONSIBILITIES & DUTIES
- Provide effective and efficient coordination and administrative general support to the Sales / BD / GM team.
- Support PQQs and ITTs to win tenders and secure new contracts or funding, including customer bid/project web portal management.
- Work closely with internal and external sales reps, agents, and tendering portals to ensure that all potential qualifiable opportunities are identified and tracked.
- Support the Bid manager in opportunity management and prioritisation.
- Support the administration of the company CRM system, produce suite of reports which support pipeline growth and opportunity conversion performance across all 5 target markets and H&W sites.
- Accurately take minutes from key Sales / BD meetings and reviews and issue them timeously to all relevant parties following each meeting.
- Ensure all actions are noted in the applicable Sales / BD action log and CRM after each applicable review meeting and distributed to all relevant parties.
- Act as CRM superuser for all CRM intel, progressing leads through to opportunities ensuring relevant gateway governance paperwork is complete.
Essential Criteria:
- Technical / Engineering, Business Studies or Business Administration qualification.
- Experience working with databases.
- Experience using and producing reports on CRM.
- Experience using ERP/MRP systems (IFS).
- Experience in supporting bids and projects.
- Experience in stakeholder management.
- Experience in a customer facing environment.
- Familiarity, proficiency, and confidence with using full MS Office suite.
Desired Criteria:
- MOD experience.
- Experience working within an engineering/technical environment, ideally marine engineering and/or oil and gas sectors.
- Procurement experience.
- Sales experience.
- Understanding/experience in using MS Project or Primavera for scheduling.
Key Interpersonal/Behavioural Skills:
- Ability to work effectively across multiple priorities and teams
- Good planning and organisational skills with a methodical approach to work.
- Able to build effective and productive internal and external stakeholder relationships.
- Confident in challenging situations.
- Self-starter, able to work alone with minimal direction or as part of a wider team.
- Excellent time management.
- Driven to deliver results with commitment and enthusiasm.
- Polite and professional manner.
The package:
- 33 days holiday
- Company pension
- Life assurance