Company

Harland & WolffSee more

addressAddressBelfast, County Antrim
type Form of workPermanent
CategoryAdministrative

Job description

Job Description

Job Summary:

  • General support, including clerical and administrative, to bid and project teams.
  • General administration of the company Customer Relationship Management (CRM) software tool to correctly manage all data and provide agile and accurate business opportunity reports and statistical outputs.
  • Oversee and perform the full range of activities with associated document management on bids and projects.


RESPONSIBILITIES & DUTIES

  • Provide effective and efficient coordination and administrative general support to the Sales / BD / GM team.
  • Support PQQs and ITTs to win tenders and secure new contracts or funding, including customer bid/project web portal management.
  • Work closely with internal and external sales reps, agents, and tendering portals to ensure that all potential qualifiable opportunities are identified and tracked.
  • Support the Bid manager in opportunity management and prioritisation.
  • Support the administration of the company CRM system, produce suite of reports which support pipeline growth and opportunity conversion performance across all 5 target markets and H&W sites.
  • Accurately take minutes from key Sales / BD meetings and reviews and issue them timeously to all relevant parties following each meeting.
  • Ensure all actions are noted in the applicable Sales / BD action log and CRM after each applicable review meeting and distributed to all relevant parties.
  • Act as CRM superuser for all CRM intel, progressing leads through to opportunities ensuring relevant gateway governance paperwork is complete.


Essential Criteria:

  • Technical / Engineering, Business Studies or Business Administration qualification.
  • Experience working with databases.
  • Experience using and producing reports on CRM.
  • Experience using ERP/MRP systems (IFS).
  • Experience in supporting bids and projects.
  • Experience in stakeholder management.
  • Experience in a customer facing environment.
  • Familiarity, proficiency, and confidence with using full MS Office suite.


Desired Criteria:

  • MOD experience.
  • Experience working within an engineering/technical environment, ideally marine engineering and/or oil and gas sectors.
  • Procurement experience.
  • Sales experience.
  • Understanding/experience in using MS Project or Primavera for scheduling.


Key Interpersonal/Behavioural Skills:

  • Ability to work effectively across multiple priorities and teams
  • Good planning and organisational skills with a methodical approach to work.
  • Able to build effective and productive internal and external stakeholder relationships.
  • Confident in challenging situations.
  • Self-starter, able to work alone with minimal direction or as part of a wider team.
  • Excellent time management.
  • Driven to deliver results with commitment and enthusiasm.
  • Polite and professional manner.


The package:

  • 33 days holiday
  • Company pension
  • Life assurance

Refer code: 2495719. Harland & Wolff - The previous day - 2024-01-12 06:10

Harland & Wolff

Belfast, County Antrim
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