We are seeking a highly organised and people-centred Bookings Administrator to fill a key post within the life of our vibrant & diverse church in central London.
The Bookings Administrator will be responsible for managing all aspects of room hire bookings for our venue ‘The Crypt on the Green’, ensuring smooth coordination of events and providing excellent customer service to our clients.
This is a client facing role, where you are required to provide a professional service to all who visit the church and the variety of clients looking to use the Church and Crypt on the Green as an event space.
The role is pleasantly varied, with primary tasks that include answering phone and email enquiries promptly, managing prospective and regular client relationships, scheduling events and viewings, assembling quotes and pricing options, managing the administration and processes for each event from beginning to end.
This job is for you if you:
possess excellent communication and interpersonal skills, with a strong customer service orientation
possess good administrative, typing and computer skills
are efficient, always be looking for better ways of doing things
are able to work alone, multi-tasking & setting priorities, managing your own day-to-day workload without close supervision
are commercially aware, in tune with the needs of the client
are a team player - open to personal change, feedback and professional development
GeneralTerms
Location: The post will be based in the office at Inspire St James Church, EC1R 0EA, but we are open to hybrid working arrangements.
Hours: Inspire St James operates core working hours of 9am - 6pm. This role is provisionally 40 hours per week but we are open to discussing the possibility of reduced hours, job-shares, flexible start and finish times or compressed hours.
Benefits:
25 days annual leave plus eight statutory bank and public holidays
Dental insurance
Monthly Christian book allowance
Regular social events including a weekly staff lunch
Annual salary reviews and an enhanced pension package.
Training will be provided on Manual Handling, Working at Heights, Food Hygiene, Line Management and First Aid at Work as required
All team members are expected to participate in the running of church service activities and as such there is a Genuine Occupational Requirement for the post holder to have a Christian faith.
Applications
To find out more, see the full job description attached or on our website.
To apply, please supply:
A cover letter highlighting your relevant skills and experience and expressing what excites you about the role.
A corresponding CV limited to two pages.
Deadline:31st March 2024. Submissions will be reviewed promptly upon receipt and interviews will be conducted on a rolling basis. The ad may close early if a successful candidate is found.
Start date: As soon as possible.