Bookings and events coordinator

Spring Community Hub is recruiting a Business Support Coordinator - Marketing.  This is an exciting opportunity to join our small, dynamic team to support our marketing and brand management as well as providing day to day administrative support to the Charity. 

Key Responsibilities and Duties

• Assisting with content creation and maintaining the website including SEO optimisation and monthly reporting.
• Supporting and coordinating content creation and messaging for newsletters, website and other communications.
• Bringing the Spring Community Hub brand to life through storytelling.
• Researching new ideas and advances in marketing/charity and fundraising activities 
• Monitoring and measuring the performance of campaigns
• Coordinating, ordering and maintaining the stock of marketing collateral and ensuring it is in accordance with Spring Community Hub's brand guidelines, strategic aims, values and budgetary constraints.
• Planning, organising and coordinating internal and external events including visits to trade shows and wherever a marketing presence is required and networking and partnership building at these events
• Routine administration, executive support and event planning and maintaining office directories (phone, emergency contacts etc.)
• Assisting with the recruitment of staff and volunteers
• Undertaking tasks as required that are not specifically listed here including general office and administrative tasks

Person Specification

• Degree or equivalent experience, ideally in English language or a CIM or other marketing qualification or equivalent experience.  
• Have worked or volunteered in the not for profit or voluntary sector, particularly with individuals experiencing significant poverty and inequality
• Able to communicate effectively with a wide variety of people and build and maintain partnerships
• Creative with an eye for design and the ability to use the relevant software and marketing and communications tools like MailChimp, dotMailer etc.
• Experience using social media in a business context
• Project management experience
• Experience using WordPress or other content management systems.
• Ability to negotiate with suppliers, for example print and advertising
• Commitment to training and continuous development and open to change
• Abillity to work under pressure and independently and remain calm. 
• Abillity to collaborate with and listen to colleagues
• A compassionate approach with an interest in the wellbeing of others

There will be some out of hours working for AGM, Away Days, events and/or development and training sessions, you will be able to arrange time off in lieu via your Line Manager

The role is subject to a Disclosure and Barring Service (DBS) check

We particularly welcome applications from people who have lived experience of significant poverty and inequality and people from marginalised communities