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SalaryHours: Full Time 37.5 hours per week, covering Monday – Saturday with occasional Sundays. We are also happy to consider part time applicants.
About Us
Norwich Theatre is one of the leading arts organisations in the UK and the largest in the East of England, encompassing the historic Theatre Royal, the creative hub Stage Two, and the intimate mid-scale Playhouse. We present, produce and co-create a vibrant programme of live performance and creative engagement activities to entertain, enrich and inspire audiences of all ages and backgrounds, and we work with national and international partners to ensure we bring the very best theatre to our region.
We are an independent not-for-profit charity with no regular public funding, and rely on a share of ticket sales, one-off grants, fundraising/membership schemes and other commercial activities to deliver the work we do both on stage and in communities.
About the Role
The Box Office Assistants work in a fast paced customer facing environment on a rota basis, covering a mixture of daytime, evening and weekend shifts.
Our Box Office Assistants are responsible for generating income through ticket sales and for positively promoting Norwich Theatre’s vision, mission and values to the public. Acting as the first point of contact delivering a friendly and helpful welcome on behalf of the organisation.
Full time roles available but candidates seeking part time roles will also be considered.
About You
The successful candidates will have a passion for LIVE Theatre and previous experience with delivering the highest standards of customer service in a similar environment.
A knowledge of Spektrix or a similar ticketing system is desirable.
We Offer
A good salary, generous holiday, plus public holidays, plus your birthday off, together with an inclusive culture focused on wellbeing and happiness, a commitment to personal and professional development and a discount scheme offering discounts on a range of retail, of food, drink and theatre tickets.
Closing date for applications is 28th January 2024. Interviews are planned to be held week commencing 5th February 2024.
If you are interested in a part time role please highlight this in your covering letter.
