Primary Responsibilities:
The Business Analyst will be responsible for managing and executing the analysis activity within one or more of the priority programmes. They will support the Requirements Management, Design, Change Management and Implementation Management activities during project delivery. Business Analysts often act as experts across multiple projects and programmes simultaneously, guiding the teams on their approach to Requirements Management and other analysis activity. Business Analysts will also oversee Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. They are also ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). Alongside project delivery responsibilities, the Business Analyst will work closely with the Project Management Office, Process Consultants and Business Consultants to ensure analyst resources are utilised effectively and resource supply meets the needs of upcoming project demand
Requirements:
Change management
- Knowledge of Wholesale Banking business and Large Exposure Reporting
- A thorough understanding of the purpose, values, culture and fundamentals of Global Transformation
- Very strong knowledge of the external environment – regulatory, political, competitors etc.
- Business re-engineering knowledge
- Advanced Business analysis, requirements gathering and design techniques
- Advanced Change management and implementation management techniques and approaches
Global Risk Analytics
- Risk system architecture across Risk sub-functions – where relevant
- Data management approaches and technology
- Understanding of the regulatory framework globally
Experience
- Understanding of Wholesale Credit Risk and Large Exposure Reporting
- Proven track record as an outstanding analyst or consultant
- Overall financial services industry knowledge with specific functional expertise
- Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, operations and technology focused projects
- Experience of business case development and a sound understanding of how design enablers underpin business benefits
- Strong experience of delivering change into different audiences and managing implementation in banking environments
- Excellent communication, inter-personal and negotiating skills
- Excellent decision making and problem-solving ability
- Advanced judgmental skills to identify and resolve problems
- Experience of managing large teams and resources located remotely
- Ability to motivate and lead people, employing appropriate management styles
- Proven ability to work across regions whilst maintaining a global perspective
- Proven ability to work with senior stakeholders and business sponsors
Capabilities
- Decision Making
- Achieving Excellence
- Delivery at Pace
- Collaboration
- Impactful communication
- Commerciality
- Business Analysis & Design
- Business Case and Benefits Realisation
- Change and Implementation Management
- Process Re-engineering
- Planning and Plan Management
- Stakeholder Management
- Problem Solving and Critical Thinking
- Consultancy
- Resource and Team Management
Qualifications and Accreditations
- Certified Business Analysis Professional (CBAP) – Optional
- BCS/ISEB Business Analysis Diploma - Optional
- Lean Six Sigma Black Belt - Optional
- Degree in Business Information Systems or a related field – Optional