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A unique opportunity has arisen in the Highways and Transportation (H&T) department for a Business Information & Development Officer to join one of the largest Local Authorities in England, Kent County Council. Highways and Transportation is one of the main services that fall under Growth, Environment and Transport (GET)
H&T look after 5,400 miles of road, receive over 200,000 contacts from customers each year, have over 500 staff and manage an annual budget of over £230 million. The opportunities to help managers improve how they work, thus improving the outcomes and experience for residents and our local communities, is both immense and exciting.
We are looking for someone to join Highways and Transportation (H&T) to help drive the growth of our business performance to improve service delivery.
Working as a key member of the Business Innovations and Technology team your role will be to assist with the management of information governance, workforce development and performance data across H&T, GET, KCC and third-party suppliers. This role is critical in supporting managers across H&T with the delivery of their GDPR, DPIA, Records Management responsibilities including ensuring information governance risks, equality risks and digital accessibility are managed in line with Corporate guidelines.
The successful candidate will assist with planning, organising, and co-ordinating business service improvements and assisting with the delivery of key business projects. This role will include facilitating staff training, apprenticeship training requests, workforce planning, the H&T apprentice programme and career pathways. Analytical skills will also be required to support with identifying, collating, analysing trend data and its distribution across H&T, GET and KCC.
The successful candidate will be accustomed to working in fast-paced environments, able to manage competing projects to tight deadlines, leading a wide range of meetings and stakeholder engagement events, advising, and influencing stakeholders at all levels both verbally and in writing to improve the business systems across H&T.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
Closing date: Sunday 28th January 2024
Interviews: Monday 5th and Tuesday 6th February 2024
