Business & Sales Administrator

Business & Sales Administrator

Permanent

£25,000 - £30,000 per annum based on experience

37 Hours per week - Monday to Thursday 8.30am - 5pm, Fri 8.30am - 4.30pm

Office based in Gloucester

20 Days holiday (Plus public bank holidays)

Your birthday off

Acorn By Synergie is working with a leading telecommunications client who are looking for an experienced Business & Sales Administrator to join their sales team, working in a fast-paced environment with no 2 days being the same. This role will serve as a point of contact for customers and suppliers, also provide sales support for the Sales Team, following the process from Quotation to Dispatch of orders. The qualities required in this role are reliability, be hard-working, with attention to detail, accuracy and to be a good communicator & team player.

Duties & Responsibilities of this role:

* Answer incoming customer / supplier phone calls and emails

* Processing of customer quotes / supplier orders and follow up

* Data Entry into Sage 200 ERP / MS Excel

* Maintaining customer and supplier databases

* Entering of new stock lines

* Generating and maintaining sales, purchasing and stock reports

* Analysing sales and purchasing reports

* Assist with general ad hoc duties to aid the smooth running of the department and business

* Participate in Teams calls and meetings when required

* Collate and communicate customer feedback

* Accurately record and store meeting notes

* Tracking of freight shipments

* Ensure customers are kept updated

* Follow process for product returns and repairs

The following skills are required for this role:

* Sales & Purchasing Admin / Support experience

* Exceptional organisational skills

* Customer service experience

* MS Office - Word and Excel

* Able to multi-task and prioritise workload

* Ability to work to deadlines

* Attention to detail

* Strong communication skills both verbally and written

* Sage 50 or Sage 200 knowledge preferable

* Ability to work independently or in a team environment

If you are the person for the role, please do apply and I will be in touch.

Acorn by Synergie acts as an employment agency for permanent recruitment.