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Form of work
SalaryBusiness Support Administrator - Mobile - 24K- 30K
My client is a dynamic and innovative telecoms company that specialises in business 2 business sales. They are a company committed to delivering exceptional services to their clients by fostering a collaborative and forward-thinking work environment. As the company continues to grow, they are seeking a talented and motivated individual to join their team of 3 as a Business Support Administrator that has mobile experience based in Stroud.
Position Overview:
As a Business Support Administrator, you will play a crucial role in ensuring the smooth operation of daily business activities. The ideal candidate will possess a strong background in administrative tasks, excellent organizational skills, and proficiency in mobile technology. If you are detail-oriented, tech-savvy, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
Collaborating as a vital team member within a dynamic and fast-paced customer services team.
Engaging with customers, partners, and suppliers through incoming phone calls and emails.
Conducting fault analysis and resolution, ensuring service continuity for mobile and various other services.
Managing the complete administration process throughout the customer lifecycle, including the provisioning of mobile and other services.
Demonstrating a commitment to exceptional customer service and mobile expertise, consistently going above and beyond to find creative solutions for customer issues.
Adhering to all departmental procedures, with a focus on regular review and updates.
Offering day-to-day support to various departments across the organization.
Skills:
Extensive administrative background within a B2B setting.
Proficient in the use of Microsoft Office products.
Exceptional verbal and written communication skills.
Deep commitment to achieving customer service excellence.
Demonstrates a high level of organization, interpersonal skills, multitasking ability, and attention to detail.
Capable of working independently with a proactive approach.
Eagerness to learn and fulfil department/company training requirements.
Technical, telecom, or mobile experience would be beneficial but is not mandatory.
Benefits:
Enjoying the contemporary and relaxed atmosphere of our office, complete with a pool table.
Daily provision of breakfast and fresh fruit.
Annual Christmas Parties with no expense spared.
Access to flu jabs.
Generous holiday package of 25 days, inclusive of your birthday and bank holidays.
Eligibility for private medical cover after one year of dedicated service.
Complimentary subscription to PerkBox, offering discounts and access to a Wellness app.
If you are a motivated individual with a passion for efficient business operations and mobile technology, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience to (url removed)
Business Support Administrator - Mobile - 24K- 30K
For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
