Business Support Manager

The National Lottery Heritage Fund

Leading, Inspiring and Resourcing the UK's Heritage

The National Lottery Heritage Fund is the largest funder of the UK's heritage. The projects we fund create lasting and positive change for people and communities and we believe that heritage has a crucial role to play in contributing to a more equal society.

We are currently recruiting for a full time Business Support Manager on a permanent contract based in our Exeter Office (Hybrid Working).

The role will support the Senior Business Manager in the effective running of the Business Support team and be responsible for the Exeter office. As well as providing administrative support to the area leadership team, the Committee and the wider London and South team.

As part of the Business Support leadership team, you will be responsible for day-to-day operations, supervising the delivery of frontline services and overseeing the administration and successful delivery of business-critical meetings. You will actively contribute to business planning and development and take a lead on process development and refinement.

If you are proactive and passionate about customer service, business administration and developing efficient processes, as well as excited about helping ensure that heritage is inclusive and accessible to everyone, for now and future generations, then we want to hear from you.

• Applications close on Sunday, 28 January 2024.
• Interviews are expected to take place on Tuesday, 6 February 2024.

Our Values

Our Values and Behaviours sit at the heart of our work and are central to how we recruit. How you demonstrate our Values is just as important to us as your skills and experience.

• Inclusive of all aspects of heritage, people and communities
• Ambitious for our people, communities and heritage
• Collaborative by working and learning together
• Trusted for our integrity, expertise and judgement

Flexible Working

The National Lottery Heritage Fund has offices all over the UK and we champion a flexible approach to working where this supports our business needs. We have formally adopted a hybrid working approach. This means that most employees will work from their contracted Heritage Fund office twice a week at minimum. Time spent on site visits to projects or other meetings based at another Heritage Fund or external office are counted as part of those two days. The other days in the week employees may work from home.

Disability Confident Employer

We guarantee to interview all disabled applicants who meet the minimum essential criteria for every vacancy. We always endeavour to make reasonable adjustments and special requirements can be discussed and arranged before an interview.