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Form of work
SalaryThe Brighton & Hove Approved Mental Health Professional (AMHP) Service is a team of specialist mental social workers who work across the City 24 hours a day, 7 days a week, supporting our residents who are in Mental Health crisis, and discharging the Council's duties under the Mental Health Act 1983.
As a Business Support Officer within service you will provide pro-active and varied administrative support in a busy office environment. The role will include coordinating twice daily handover meetings and providing a courteous and responsive front of house service to service users, and referrers. You will need to be highly organised and have an ability to work both independently and as part of a team. You will need to enjoy solving problems and managing an evolving workload, so computer literacy, knowledge of software programs (particularly MS Excel) and good time-management skills are essential.
The post is based at Mill View Hospital in Hove, and will have some opportunities for home working.
You will have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service while still managing to meet strict deadlines. This role involves the use of various computer packages and requires you to be able to monitor and analyse data for your team as well as running reports to monitor performance and outcomes.
- A flexible, adaptable approach to work with ability to multi task effectively according to business priorities
- Ability to deal with confidential information tactfully and with discretion
- Accuracy and attention to detail
- Experience in Business Support duties including arranging meetings, and taking minutes which may be of a complex nature .
- Competent in working with Outlook, Excel and Microsoft Office packages .
- Inputting and retrieval of data on service based IT system
- career average pension scheme
- 23 days leave a year, rising to 27 days after 5 years service
- Being an active part of group supervisions
- 1-2-1 support from your Business Support Manager
- A program of learning and development opportunities through our Learning Gateway
- An online toolbox of resources to support the work of the Business Support Officer
- Peer support from other Business Support colleagues across the service
- Benefits such as: bus ticket and cycle loans; reduced cost gym membership with Freedom Leisure
Please read our Apply for a job at the council (brighton-hove.gov.uk) pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.
As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process.
Additional InformationYour starting salary will be pro rata if the above position is less than 37 hours or term-time only.
- For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)
Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).
Package Description
An exciting opportunity has arisen for a Business Support Officer to work within the Approved Mental Health Professional service based at Millview Hospital in Hove.
Interview date: TBC
For an informal discussion regarding the roles available, please contact: Richard D'Souza richard.dsouza@spft.nhs.uk
