Address
Form of work
SalaryPosition: Call Centre Representative
Sector: Professional Services
Location: Whitley
Position Type: 12 month rolling contract
Inside / Outside IR35: Inside
Salary: £22.16 per hour Umbrella rate
About the company
I am currently recruiting on behalf of a Luxury Automotive OEM based in Whitley who are seeking a Call Centre Representative to join their team.
Job Description
As a Call Centre Representative your main responsibilities are:
- To be a knowledgeable expert in our brands in order to achieve effective solutions and deliver the highest level of client experience
- You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties on a daily basis
- Our Client recruits for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates welcome from all industries
- Handling a high volume customer queries/complaints on a daily basis
Qualifications / Skills needed
- Call centre experience.
- Experience of managing a high volume of queries
- An individual with a client first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, seamless and dependable.
- Strong communication skills, both written and verbal
- Excellent customer service experience
Excellent opportunity, immediate start available.
