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SalaryOur client, a prestigious London University, is currently seeking a dynamic individual to join them as a temporary Careers Student Engagement Officer. The position requires a commitment of 35 hours per week, initially spanning 6-8 weeks. The role embraces a hybrid working model, with 4 days per week based on-site in Central London and one day working remotely.
Key Responsibilities for this role include:
- Serving as the initial point of contact for students, graduates, and other stakeholders, providing insightful information and advice for inquiries.
- Proficiently utilizing the CRM system to ensure the streamlined delivery of services.
- Championing the student voice by organizing and facilitating surveys and focus groups to collect and analyse feedback, thereby informing enhancements to the Careers service.
- Maintaining open lines of communication with both staff and students to ensure consistency and clarity of information across Careers and other professional service areas.
- Collaborating with the Information Manager in creating, developing, and updating digital and printed information resources. To be considered for this position, you should possess:
- Previous experience in a similar role, preferably within a higher education setting or a related field.
- Demonstrable experience in customer service, particularly in providing information, advice, and guidance to diverse stakeholders.
- Strong customer service and communication skills.
- Excellent administrative and organizational skills with a keen attention to detail.
Proficiency in using various IT systems, including expertise in spreadsheet-based data analysis. The position aims to start as soon as possible, requiring candidates to be available immediately or have a short notice period to be considered.
If you are intrigued by this exciting opportunity, kindly express your interest by submitting your CV in Word format. Click 'apply now' below to take the first step toward this rewarding role.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application
