Casual Emergency Duty Team Officer (Non-Amhp)

 Casual Emergency Duty Team Officer (Non-AMHP)

How you'll make a difference

You can make a difference by offering effective emergency social work services to four Local Authorities, outside normal working hours, where you will make sound judgements in a variety of challenging situations. 

You will be working within a small team of Senior Practitioners, where you will receive contacts from the public and other professionals regarding social care issues across Bristol, BANES, North Somerset and South Gloucestershire, which require an urgent response.  

What will you be doing? 

You will be working within a small team of EDT Social Workers and Duty Team Manager, where you will receive contacts from the public and other professionals regarding social care issues, which require an urgent response.  

Your shift rota will comprise of the following:

Early shift 8.45am – 5.15pm   (Saturday /Sunday /Bank Holidays)

Late shift 14.00 – 22.30 (Saturdays)

Late Shift 12.00 – 20.30 (Sundays & Bank Holidays)

There will be opportunities to pick up alternative shifts once experienced in EDT work. The expectation is you will be available for a minimum of one shift per month depending on where the need is required early /late shifts.

 It is also expected that you will be available for one bank holiday shift per year as required.

• You will be demonstrating your knowledge of legislation and statutory duties under the Children Act, Mental Health Act, Care Act and other relevant legislation and responding accordingly. 
• You will be up to date with good practice in all areas of social work and this will determine your action.  
• You will be aware of service and policy objectives and carry out action consistent with meeting those objectives. 
• You will work jointly with other agencies and statutory bodies (e.g. Police, Health etc.) and maintain good working relationships with those agencies. 
• You will complete all necessary forms, including maintaining a log of all calls received, indicating the action taken and ensuring that details are reported to the appropriate duty desk. 

What we need from you

• You will hold a recognised professional Social Work qualification, e.g Dip SW, CQSW or equivalent and be registered with Social Work England.
• You will have relevant post-qualifying experience in either Child or adult Safeguarding issues or Mental Health, plus extensive experience of dealing with complex cases.
• You will be able to undertake complex risk assessments of children, families and adults and to implement risk management plans or care packages, through effective communication both verbally and in writing. 

Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.

How a career at South Gloucestershire Council is different

We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance. 

What’s special here is the strength of the team ethos. We are a relatively small local authority, so managers know staff well. They can plan their services to ensure teams have manageable caseloads and have effective supervision so feel supported to make decisions which are right for the children and young people they work with. 

We invest in the careers of our people, and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work.  

We are committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect. 

As part of our benefits package you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.  

We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.     

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work, and learn here.    

• We're building and shaping communities which people are proud of.  
• We're working with the most vulnerable in our community to help them achieve what they want in life. 
• We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.    

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.   

We’re making a difference, be part of it!   

You will also be paid an out of hours shift allowance of 26%.

For more information, please contact Gretta Perkins via email gretta.perkins1@southglos.gov.uk.  

Job Description