Address
Form of work
Salary- Manage the working practice and support the development of team members within the Programmes team including direct line management of the x2 Senior Expedition Coordinators.
- Recruit and induct senior expedition leaders (Chief Leaders) with the support of the Programmes team.
- Act as the key contact for Chief Leaders during the planning phases of expedition programmes.
- Act as the first port of call for all queries relating to operational management.
- Support the Curriculum, Impact and Training Manager, in the management, planning and delivery of training events for both Leaders and Young Explorers.
- Support and guide Chief Leaders and wider expedition leader teams to develop robust and developmental operational plans.
- Contract efficiently and liaise effectively with third-party providers in-country to ensure logistical plans and support is in place to develop programme itineraries.
- Recruit and assess high quality and appropriately skilled volunteer leader teams for upcoming expeditions.
- Support the Head of Programmes and Expeditions to develop expedition budgets and forecast expenditure to inform future planning.
- Manage processes and relationships with team members and external providers to ensure cost-effective practice.
- Support senior expedition leaders to deliver expeditions on budget.
- Manage the process of reconciliation following the return of our programmes.
- Review and develop organisational policies and operating procedures to ensure and maintain best practice, working with Technical Advisors as appropriate.
- Liaise with external auditors as appropriate to ensure compliance with BSI 8848, AALA and the Learning Outside the Classroom quality assurance criteria.
- Support expedition Chief Leaders and colleagues to develop risk and incident management protocols appropriate for the expedition location and client group.
- Participate in the Operations Sub-Committee and main board meetings with trustees as necessary.
- Represent the charity as an ambassador in a range of public fora.
- The Expedition Manager may be delegated responsibility for the oversight and development of specific process areas as appropriate.
- Liaise with external suppliers to arrange and review annual staff training for the Duty Operations team.
- Be ‘on call’ during operational periods as part of a duty rota.
- Act as Senior Duty Officer to lead, manage and coordinate responses to field incidents or crises.
