Children's Services Quality Assurance Officer

Are you passionate about Quality Assurance and ensuring the best standard of service delivery to children and young people. This is an exciting opportunity to work as a part of a wider Standards and Quality Assurance service with specialist knowledge in improving youth justice practice and service delivery.
You will ensure that audit and Quality Assurance activity is effective to support good outcomes for children within the Youth Justice system. Undertaking case audits, thematic audits and dip sampling including feedback from children and families. Responsibility will include ensuring the voice of the child and their lived experience is included in all audit work. You will also ensure follow up recommendations of individual audits undertaken to ensure actions are carried out and youth justice officers are supported to improve practice. The post holder will devise and manage a system to ensure all audit actions are monitored and completed.
There will also be a responsibility of ensuring sampling & quality assure audits and actions are undertaken across the service. Ensuring dissemination of learning from audit work across youth justice in both written formats and in development sessions working with the Workforce Development Lead and the Safeguarding Board. You will collate good practice from audits and Quality Assurance activity across services to include in reports and development sessions and disseminate to the Youth Justice Management Board, managers and staff. This will include providing reports to senior management, boards and workforce on audits, recommendations and activity to improve outcomes for children and learning for staff.
You will ensure all learning contributes to service learning & development plans including induction, and will provide training and support to other staff undertaking audits. The role will involve working collaboratively with internal and external colleagues including the safeguarding board. This will include leading on participation with young people and ensuring equality and diversity is at the centre of youth justice practice and that partners are challenged to work differently to reduce disproportionality.
All post holders are required to maintain their own Continuous Professional Development and develop a high level of professional knowledge through research, and reading, providing a source of expertise and developing specialist knowledge as required. This is an opportunity to work as part of wider Standards and Quality Assurance Service to strengthen youth justice and work to strengthen practice within a wider targeted service for vulnerable young people.
We are proud to serve the diverse communities of Peterborough and want our workforce to reflect this diversity, which we believe is beneficial for our employees, the organisation and the communities we serve.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.