Client Account Executive (Workforce)

We have approximately 350 Client Account Executives (CAEs) sitting across each of our Lines of Service (Audit, Risk & Tax). The focus of the CAE role is to deliver an efficient, high quality and responsive support service on all client engagements, adding value and maximising time for client staff to focus on engagements. In addition to supporting and driving engagement finances for billing managers the CAE role supports engagement teams with the non judgemental, administrative activities that need to be completed as part of delivering a successful client engagement
What we're looking for
The role would suit a finance administrator, project co-ordinator or experienced office administrator demonstrating confidence with number, analysis and budgeting. The candidate must also have excellent proven organisational skills, be able to multi-task and have the ability to build strong working relationships.
Core responsibilities
Financial administration and analysis: including creating client codes, raising invoices, issuing credit notes, chasing debts, keeping financial trackers updated, running/analysing financial reports, budget preparation and working with key stakeholders in order to meet financial targets.
Attending internal meetings with senior leaders in order to provide insight into their financial metrics and progress against targets, whilst making recommendations to improve metrics.
Common behaviours/requirements
The ideal applicant will be passionate about the role they play to help us achieve business priorities and provide excellent client service, taking the time to learn about our clients and the services we provide. They will demonstrate drive, flexibility and agility whilst enjoying the demands that come with working in a fast paced environment and exceeding KPIs.
The suitable candidate will also demonstrate leadership qualities to manage their own time and meet personal chargeable hours, whilst also being willing to learn new tasks and taking on new responsibilities. They will also be open to sharing ideas and best practice with colleagues and peers alike.
Essential skills and experience
Proven office work experience.
Work effectively under pressure with excellent organisation skills and ability to prioritise work, especially when there are conflicting demands.
Ability to interpret financial data and produce relevant reports.
Pragmatic in your approach to problem-solving.
Attention to detail and the personal motivation to perform your role to the highest standards.
Strong oral and written communication skills
Always punctual, flexible and responsive in how you approach your work.
Additional Information
This is a full-time role
Opportunity for working from home? Yes
Amount of time client based? 0-10%
Need to travel/overnight stays away from home? Unlikely
Opportunity for flexible working (hours)? Yes
Amount of time PwC office based? 60%
A WS&C / HRT&T CAE is required to assist client teams in pre-engagement budgeting, running regular reports to enable the creation and maintaining of engagement trackers tracking current engagement margin and costs to ensure profitability of the engagement. You will also be required to present this information to engagement leads throughout the course of the engagement.
Academic or professional qualifications needed
English and Maths GCSE at grades A to C (or equivalent).
Microsoft office suite experience is valued.
A degree is not essential for this role.
No professional qualifications are needed for this role
Training and development
Our training and development approach broadens and deepens your knowledge, and is focussed on the learning experience you get in doing the role (70%), learning from others around you (20%) and formal training courses (10%). We call this 70-20-10. That means you'll learn most from an outstanding variety of client work.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical & digital, business acumen, global & Inclusive and relationships.
Learn more here