Cloud Product Manager

About Claranet Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business. We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services. In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers. Working for Claranet Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean with). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.    But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts. Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce. We are also very proud members of Tech Talent Charter, a government supported, industry-led membership group created to address the UK’s tech talent shortage and diversity gap through collective action. Our Vision Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders. Position Summary The Cloud Product Manager role is to manage the development and launch of a private cloud products and solutions and is responsible for the ongoing operation and maintenance of a Claranet’s public cloud-based products and services. They are responsible for driving the product strategy and roadmap, working closely with cross-functional teams such as Technology Practices, Customer Success & Growth, and Customer Experience and Managed Services. They are also responsible for driving repeatability and scalability of cloud products and solutions. The Cloud Product Manager is going to collaborate with Portfolio Architecture and Technology Practices to optimise, evolve and maintain the next-generation cloud products, services, and solutions. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed solutions. We are seeking a manager to maintain and evolve existing private and public cloud products and services that Claranet offers to customers and that enables cross and up sell. Objectives and Key Results The Cloud Product Manager is part of a team representing a portfolio with over £110m+ per annum in revenue. The key objectives will be to: Develop and innovate private and public cloud products which will contribute to our revenue growth and marginality that align with Claranet goals Ensure that products meet customer needs and address any issues or concerns that arise Contribute to the target of 70% of services are scalable and repeatable Ensure products are developed according to specifications and timelines and with commercial acumen in mind Ensure the ongoing maintenance and improvement of existing products Maintain an up-to-date product / service catalogue.