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Form of work
SalaryRole: Cooridnator - Out of Hours
Salary: £27,000 depending on experience
Industry: Operations and Logistics
Location: Preston / Southport
Benefits: Sick Pay, Healthcare and Pension
Join Our Team as an Out of Hours coordinator at a Leading Logistics Company!
Are you ready to take your career to the next level with a prominent logistics company that has been delivering top-tier solutions since 1987? We're seeking a dedicated Out of Hours Coordinator to join our dynamic Freight Services team.
Our company is ranked among the top 50 logistics firms in the UK, with an impressive annual turnover exceeding £75m. Operating in 5 European countries and expanding our footprint in mainland Europe, we're poised for continued growth and success.
In this exciting role, you'll be at the heart of our operations, ensuring seamless logistics services during out-of-hours periods. From managing Full Truck Loads (FTLs) and coordinating imports and exports to overseeing express van deliveries, you'll play a pivotal role in maintaining our high standards and customer satisfaction.
Key Responsibilities:
* Provide exceptional out-of-hours support to key accounts, ensuring 100% adherence to SLA & SOP standards.
* Conduct handover meetings with account management teams at the start and end of every shift to ensure seamless transitions.
* Monitor and ensure timely delivery of all loads, updating systems and alerting Customer Account Managers to any potential issues.
* Utilise IT systems efficiently, with comprehensive training provided for our in-house systems.
* Leverage your knowledge of external systems like Outlook and Excel.
Your Skills and Experience:
* Proficiency in IT systems; full training will be provided.
* Experience working in a transport setting.
* Familiarity with UK/EU driving hours laws and restrictions.
* Ability to work independently and as part of a team, using sound judgement to handle inquiries.
* Strong planning and organisational skills for managing workloads.
Why Join Us?
* Long-term Career with a Stable Market Leader: Be part of a company with a strong reputation and a solid foundation.
* Holiday Loyalty Scheme: Enjoy increased holiday entitlement with long-term service.
* Company Health Care Scheme: Take advantage of our comprehensive health care benefits.
* Company Sick Pay: Receive financial support during times of illness.
* Learning and Development Opportunities: Grow your skills and advance your career with ongoing training and development.
Our team members are our greatest asset, and we pride ourselves on fostering a supportive and collaborative environment. As part of our family, you'll contribute to delivering outstanding service to our customers while enjoying a rewarding and stable career.
