Colleague Relations Advisor

Are you an ER maestro with the finesse to guide and empower line managers through intricate employment relations cases? If so, we have a captivating opportunity for you! This role is based in Portsmouth and as a Colleague Relations Advisor, you'll be at the forefront of ER excellence, providing expert advice that steers line managers to resolutions aligned with both employment legislation and our Society's policies.

Client Details

Our client is a regional, independent co-operative operating more than 300 food, funeral and Starbucks coffee branches across the south of England.

They have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. This is achieved through investment in our communities, action we take to protect the environment and our support for local food producers.

Description

The main responsibilities for the Colleague Relations Advisor are:

• Provide expert advice remotely on a diverse range of cases, including disciplinary, grievance, appeal, and investigation meetings, ensuring timely resolutions.
• Coach and influence line managers to navigate ER cases, ensuring optimal outcomes.

Case Management:

• Assist in the management of Employment Tribunal (ET) claims, meticulously collating and preparing documents.
• Support employee consultation, redeployment, and termination of employment through TUPE and redundancy exercises.

Policy Evolution:

• Contribute to the review and amendment of employment policies, aligning them with the latest changes in employment legislation and ACAS codes of Practice.

Risk Mitigation:

• Escalate high-risk and high-profile cases to line managers, collaborating with operations colleagues to ensure the availability of appropriate resources.

Administrative Precision:

• Ensure all information sent to the Colleague Relations admin team is accurate and timely.
• Attend hearings and meetings by exception as the management representative, providing advice and taking meticulous notes.

Capability Enhancement:

• Participate in the provision of formal training to Operational colleagues, enhancing their capability in managing ER cases, conducting investigations, formal hearings, decision-making, and note-taking.

Reporting and Strategy:

• Provide ER activity reports, offering insights into case types, numbers, and outcomes. Make recommendations to elevate Southern Co-op's approach to managing all ER cases.

Profile

The successful candidate for the Colleague Relations Advisor will need to have the following:

• CIPD qualification (or studying) advantageous.
• Confident management of a high volume and complex workload.
• Exceptional communication skills, both written and verbal.
• Proficient coaching and influencing skills.
• Strong problem-solving capabilities.
• Effective planning and prioritisation skills.
• Collaborative team player with a passion for achieving collective success.

Job Offer

The candidate for the Colleague Relations Advisor will receive:

• Competitive Salary
• Work Package
• Holiday entitlement
• Pension