Collections & House Officer

Summary

Are you someone who cares deeply about achieving high standards, and helping to make beauty and history accessible to all? Would you like to be part of a dedicated team working at one of Cornwall's best loved properties? If so, you could become a Collections and House Officer at Trelissick, bringing to life the history and significance of this much-loved place. 

We are currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2024

What it's like to work here

Trelissick House isn't your typical National Trust house. Open to the public since 2013, the house is host to a modest collection and has been used as a flexible space ever since. In 2022, a number of front facing rooms were transformed into seating space for Trelissick Tea Room, allowing visitors to enjoy refreshments while taking in the grandeur of the house and the spectacular views of the Fal estuary.

Today the house is a dynamic space that is host to changing displays, usage and ways of sharing the story of Trelissick. It's an open-minded and collaborative space in which our staff and volunteer teams work together, with visitor enjoyment at the heart of all we do. 

What you'll be doing

As the Collections and House Officer, you’ll be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience. 

Supervised by a Senior Collections and House Officer, you'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care throughout the house.  

You'll collect and record information gathered during cleaning and housekeeping, to improve our knowledge and understanding of the house and all that’s in it. You’ll use preventive conservation methods to improve how we look after everything, and how we present it to visitors. And you’ll be sharing stories about the past with anyone who’s interested, as well as your personal experience of working here. 

Who we're looking for We'd love to hear from you if you’re: 

• Someone who puts people first, and who knows what’s needed to make sure everyone receives great service  

• Able to work as part of a team, with skills in day-to-day supervision and management 

• Good at talking to, and getting on with, all kinds of people 

• Comfortable with managing costs and spending 

• Full of ideas about how to make spaces and objects accessible to more visitors 

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.