Communications and Events Manager

WHO WE ARE

We are DF Capital, a specialist savings and commercial lending bank built to serve the needs of individuals and businesses in the UK. From straightforward savings to practical commercial finance solutions, our aim is to provide first-class customer service to help manage and grow businesses or consumer savings.

WHAT WE’RE LOOKING FOR

We are entering another exciting chapter of the DF Capital story, as we look to turbo-charge our ambitions and significantly scale the business. If you're passionate about providing great customer experiences and want to be part of building a winning and positive sales culture, then we want to hear from you.

OUR CULTURE

At DF Capital we aim to provide an inclusive, progressive, and sustainable environment where our employees thrive. Having engaged employees who enjoy what they do is the key ingredient for us to deliver on our strategic ambitions. We believe having great people in our team, who work hard and put our customers’ needs first, is a differentiator and builds depth of relationship, repeat business, and customer loyalty. As a team, we are focused on delivering growth and ensuring that we collectively act sustainably.

Fostering a positive culture across the firm, making sure our employees feel valued for their contribution, and keeping them safe and well are critical to us. We see ourselves as a progressive employer who has clear structures and many opportunities for our employees to build their own careers.

Requirements

The Communications & Events Manager is responsible for creating, and delivering communications, engagement, and Events activity that enables the business to attract and retain the best talent, promote our brand, and create unforgettable experiences for our stakeholders. This role is key to strengthening our colleague value proposition and overall brand by enhancing colleague and customer experiences through effective communication and people engagement initiatives.

DF Capital is passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.

·        Other duties may be assigned outside of the following duties and responsibilities:

·        Support the Head of Marketing & Communications and CSPO in the development and execution of a compelling colleague value proposition and brand strategy that covers the end-to-end employee cycle.

·        Develop and execute employee engagement initiatives, including town halls, team building activities and colleague events.

·        Manage, support and co-ordinate hospitality and Events.

·        Work closely with the broader People, Sustainability & Marketing team and other relevant departments to ensure seamless delivery of campaigns and communication programmes.

·        Manage internal communication channels (bob, podcasts, video) to ensure employees are informed and engaged on all key people related matters.

·        Be a representative within the Colleague Voice working group, feeding back to management where applicable.

·        Measure the success of engagement programmes and make recommendations for improvements.

·        Develop and implement onboarding processes to ensure new hires feel welcome and are integrated into the company culture.

·        Work with relevant teams to improve the overall employee experience, including physical work environment, benefits, and company culture.

·        Own colleague gifting for key life events, and any seasonal treats

·        Own the planning and execution of key national celebration or awareness days, including religious events – creating a fully inclusive environment for all colleagues.

·        Manage social media activity for attracting talent to DF Capital

·        Support the Sustainability Partner on any CSR initiatives where appropriate.

·        Provide cover for facilities where appropriate e.g. annual leave, breaks etc.

At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It’s about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, “can-do” attitude.

The Communications & Events Manager plays a critical role in fostering a positive work environment and driving stakeholder engagement. This role requires strong communication and project management skills, as well as a passion for creating great experiences.

Must possess required knowledge and/or qualifications so that the essential functions of the job can be performed.

·         Minimum of 3 years of experience in employee engagement, communication, events and/or marketing-related fields

·         Strong interpersonal skills and ability to build rapport with employees, stakeholders, and partners.

·         Excellent communication skills, both written and verbal, with the ability to tailor messaging to different audiences

·         Content creation skills – copywriting and graphic design skills required, photography and/or videography skills a bonus.

·         Experience with social media scheduling and measurement tools.

·         Strong project management and organisational skills

·         Knowledge of employee engagement best practices and trends

·         Ability to analyse data and create reports to measure programme success.

Benefits

• Private medical insurance for you and your partner/spouse
• 10% Employer pension contribution
• 30-day annual leave entitlement plus Bank/Public Holidays
• Free Gym Membership
• Discretionary annual bonus
• Discretionary share awards
• Life Assurance
• Income Protection
• Save As You Earn company share acquisition scheme
• Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
• 4 days of paid Volunteering leave to support our local communities
• Vibrant office location in the lively city centre of Manchester.