Communications Business Partner, Fraud & Financial Crime

JOB DESCRIPTION

Do you have a passion for inspiring people through communications and are looking for your next career opportunity ?

As a Communications Business Analyst you will be joining a fast-paced Internal Communications team within Chase UK’s Customer Operations business. You will support the Operational Communications Lead and be responsible for executing the communications strategy across our Fraud and Financial Crime functions.

Job Responsibilities:

• You will work with numerous stakeholders and subject matter experts to understand and deliver new content, so it’s important that you can build positive relationships, prioritize workloads and manage expectations
• As we scale-up and the team grows, you will have the opportunity to specialize in one or two of these functions, in line with operational needs
• Outstanding communication skills, and be able to flex your style between corporate and storytelling, maintaining our warm and friendly tone of voice
• While the bank is still in growth mode, you’ll need to remain agile and work with a certain amount of ambiguity too
• The ability to measure how our communications are landing and provide useful insights and analysis to help us improve
• Our employee engagement scores are off the scale and we want to keep it that way, so we need you to LOVE people and have a passion for inspiring them through communication

Required qualifications, capabilities, and skills:

• Experience gained within a similar role and environment, ideally you will hit the ground running
• You will need to be competent in MS Office. We use other software packages such as Salesforce Chatter and Adobe Creative Cloud so previous experience of these applications or something similar would also be helpful
• You will find new and innovative ways to keep our people informed and engaged, while delivering ‘on brand’ communications and delivering internal campaigns and driving-up engagement

#ICBCareers

ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.