Community Care Officer - Level One

About the Role

The role requires you to carry out strengths based Adult Needs Assessments and Reviews; we focus on what the person ‘can do’ rather that what they ‘cannot do’.  We work with the service user and their families to maximise independence; assessing and managing identified risks and taking into consideration any informal support being provided.

You will determine eligibility for funded services in accordance with the Care Act 2014, and where needed, arrange cost effective packages of support. You will need to think creatively to determine ways in which any unmet assessed support needs can be met such as, support in the community, voluntary services, or the use of equipment such as Telecare and Tec.  

You will work in partnership with agencies and stakeholders across your allocated case load which you will manage with support where required.  The post has an allocated work base; travel to appointments to meet the needs of the service is required, this could include out of county travel. 

About the team

The team consist of Locality Leads, Lead Practitioners, Qualified Nurses, Social workers, Practice Educators, Unqualified Practitioners and Community Care Officers levels one and two.  Our Practitioners have a vast wealth of knowledge and skills, they are supportive and nurturing with each member bringing their own skills/qualities and uniqueness to the team.

The base for the position will be Guildhall Marshalls Yard 13b Beaumont Street Gainsborough DN21 2NA .

About you

We are proud of our teams and the service we provide; it is important that we recruit the right person. The candidate will need the following skills/qualities.

• Positive approach to their work, we can teach you the role, but you must be motivated, enthusiastic and take pride in the work you deliver.
• Approachable and able to make people feel at ease.  We work in people’s homes; it is essential we treat people with respect and dignity.
• Good communication skills – written and verbal.  Good listening skills are essential, we need to ‘hear’ what we are being told and know when to demonstrate professional curiosity.
• It would be advantageous to have prior knowledge of the Care Act 2014, in depth training will be provided.
• Manage your time effectively

• Demonstrate good problem-solving skills and creative thinking. 

About our offer

It is important that Practitioners feel appreciated and supported – our staff are our most valued asset.  We provide planned 1-1 meetings, informal 1-1 meetings, weekly team meetings and a buddy support system where needed.

• A generous pension scheme
• Mandatory and specialist training
• Staff Wellbeing initiatives
• Career progression opportunities
• Generous annual leave entitlement with the option to buy more

• Comprehensive benefits package

Further details can be found in our rewards and benefits brochure.

If you would like an open and informal discussion regards this role, then please contact; Karen Wilson via email karen.wilson@lincolnshire.gov.uk

PLEASE NOTE: It is imperative that your covering letter/personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

PLEASE NOTE: This is an application form submission processes, as such CVs will not be considered. 

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary.  Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Please be advised that this position may be subject to a criminal record check.

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. 

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.