Community Manager

We are pleased to be recruiting for the new role of Community Manager at Hoddesdon Enterprise Centre (HEC) which we are managing alongside the Theobalds Enterprise Centre to form the Broxbourne Enterprise Centres (BEC). This is an exciting opportunity to join us in a varied and involving role with lots of support available.   We provide a great environment for our customers: fledgling and small businesses which are supported in their growth plans in a centrally located, flexible and inspirational environment.

This full-time post is a key role in enhancing the sales, community engagement, operational and ultimate financial performance of HEC.  Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK.  Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business. 

The successful candidate will report to the Centre Manager of BEC and will be supported by an Assistant Centre Manager and Customer Experience Assistant, as well an Innovation Director who will provide business support to customers in the BEC Centres. The Community Manager should expect to work directly and closely with the Centre Manager, the centre teams at both BEC sites and other members of the senior management team.

Essential experience:

• Experience in the operational running of an asset of the size, character and quality of an Innovation Centre
• Clearly identifiable management skills within a service environment, ensuring overall performance is maximised
• Refined networking skills demonstrated through the ability to maximise revenue opportunities
• Evidence of excellent negotiation skills within previous roles
• Able to communicate effectively and engaging with relevant stakeholders and high-level contacts.

Personal Competences:

• Highly self-motivated and self-sufficient
• Proactive with a desire to contribute to the company more widely
• An interest in enterprise, entrepreneurial activity and working to create a lively, dynamic business environment
• A keen technology and IT user, adept at social media and communication on and offline
• Able to motivate, lead and delegate tasks appropriately 
• A confident and enthusiastic person able to mix with all types of people and to provide a friendly, natural professional public image
• Client and customer services focussed

What’s in it for you?

• Salary of up to £38,000 pa, depending on experience
• 25 days’ holiday plus Bank Holidays
• Permanent health and life insurances
• Flexible benefits package comprising:
  
  • Cntributory pension up to 5%
  • Ability t increase or decrease amount of annual leave
  • Ability t increase or decrease amount of life assurance cover
  • Private medical and dental insurance
  • Health screening
  • Bicycle purchase
  • Charitable Giving
  • Electric vehicle purchase
• Friendly, informal and flexible working environment - so you can make the most of your home and your work life

We’ve also got access to a whole load of discounts so you can save money on high street favourites and holiday providers.

If you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for – click ‘apply’ today to become our new Community Manager or to find out more information about the role. We would love to hear from you!

We are an equal opportunities employer and welcome applications from all backgrounds.

We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.